If you do not remember your login information and you no longer have access to the email address that is currently listed on your TaxSlayer Books account, we will require you to fax or e-mail us information for verification purposes. If all of the requested information is complete and accurate, we will update your TaxSlayer Books account with the newly provided email address, and email you instructions for accessing your account. 

IMPORTANT: If you fail to provide ALL of the requested information, we will be unable to assist you in gaining access to your account information. For security reasons, the form must be completed in its entirety for your request to be honored. If any piece of information is missing, omitted, illegible, or incorrect (including, but not limited to: Account Holder, Company Information, address, either email address, or a copy of photo identification), your request will be denied.

To begin the process of resetting your email address, click one of the links below. Follow the instructions on the forms and fax the requested information to 706-619-2343.  If you do not have access to a fax machine, you can e-mail the requested information to [email protected]. 

We recommend downloading this document in Microsoft Word and typing in the required information. This ensures that the information provided is clear and that your request is not delayed or denied, should the information provided be illegible.

• To view this document using Microsoft Word, Click Here
• To view this document using Adobe Acrobat Reader and fill it out by hand, Click Here